A new Breed of Managed Hosting for the Cloud Computing Age (--)

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Executive Summary: Traditional managed hosting providers often suffer from issues that cause general customer dissatisfaction. These providers are often unwilling to make the necessary investment to bring their offerings to parity with industry leaders, and they sometimes rely on outdated infrastructure and architectures which fall short for virtualized and cloud computing environments. They also depend on manual processing which leads to a number of issues including higher costs, inefficiency and human errors. Most offerings are static and inflexible, regularly taking two weeks or more to deploy standard environments, and locking customers into contracts for a year or more.

SoftLayer has taken a unique and innovative approach to architecting and automating its infrastructure that lead to a number of benefits for SoftLayer Managed Hosting customers. For example, the company provides a hybrid computing environment that is seamlessly integrated across both cloud and dedicated servers. SoftLayer also enables automated control over other elements of the infrastructure, including storage and network components.

SoftLayer Managed Hosting provides expert management of the core services of any SoftLayer environment—whether dedicated, cloud or a seamlessly integrated combination of both—by a dedicated team of industry certified professionals. Core services include database, security, monitoring, backup and storage management. Customers receive a number of benefits in each of the following categories:

• Agility (e.g. one business day system provisioning; real time status reporting)
• Flexibility (e.g. terms as short as 30-days; choice of any SoftLayer infrastructure)
• Reliability (e.g. automated deployment and management; industry leading SLA)
• Control (e.g. extensive API and Customer Portal; retains self-management options)
• Transparency (e.g. clear and competitive pricing; full access to status information)

Neovise believes SoftLayer Managed Hosting is just what is needed for this new era of ondemand infrastructure.

Free SoftLayer White Paper.